Privacy Policy

Last Updated: December 22, 2025

1. Information We Collect

1.1 Personal Information You Provide

When you submit a case evaluation form, we collect:

• Full name
• Email address
• Phone number
• Mailing address (city, state, zip code)
• Details about your truck accident (date, location, injuries, property damage)
• Information about parties involved (truck driver, trucking company, insurance details if available)
• Medical treatment information
• Any other information you voluntarily provide in form fields or communications

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, links clicked, referring website, search queries
• Location Data: Approximate geographic location based on IP address
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, pixel tags, and similar technologies

2. How We Use Your Information

We use collected information for the following purposes:

• Attorney Matching: To connect you with qualified truck accident attorneys in your jurisdiction
• Case Evaluation: To share your information with attorneys who may be able to assist with your case
• Communication: To contact you regarding your case evaluation request, follow-ups, and related services
• Website Improvement: To analyze usage patterns and improve our content, functionality, and user experience
• Marketing: To send you information about legal resources, truck accident news, and related content (with your consent where required)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Fraud Prevention: To detect, prevent, and address fraud, security issues, and technical problems

3. How We Share Your Information

3.1 Attorney Partners

We share your personal information with licensed attorneys and law firms who have agreed to our network terms. These attorneys may:

• Contact you by phone, email, or mail regarding your potential case
• Evaluate whether they can represent you
• Provide free case consultations
• Use your information in accordance with their own privacy policies and professional obligations

3.2 Service Providers

We may share information with third-party service providers who assist us with:

• Website hosting and maintenance
• Data analytics and website optimization
• Email delivery and communications
• CRM and lead management systems
• Payment processing (if applicable)
• Advertising and marketing services

3.3 Legal Obligations

We may disclose your information if required by law or if we believe disclosure is necessary to:

• Comply with legal processes (subpoenas, court orders, government requests)
• Enforce our Terms of Service
• Protect the rights, property, or safety of our company, users, or others
• Investigate fraud or security issues

3.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Track website usage and performance (Google Analytics, etc.)
• Advertising Cookies: Deliver targeted advertisements and measure campaign effectiveness
• Social Media Cookies: Enable social sharing features

You can control cookies through your browser settings, but disabling certain cookies may limit website functionality.

5. Third-Party Advertising

We work with third-party advertising networks (Google Ads, Facebook Ads, etc.) that may collect information about your browsing activities to serve targeted advertisements. These networks use cookies, web beacons, and similar technologies. You can opt out of interest-based advertising through:

• Network Advertising Initiative (NAI): www.networkadvertising.org/choices/
• Digital Advertising Alliance (DAA): www.aboutads.info/choices/

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure servers and firewalls
• Access controls and authentication
• Regular security audits and updates

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors affecting retention include:

• Whether you engaged with an attorney through our service
• Legal and regulatory requirements
• Business and operational needs
• Fraud prevention and security purposes

8. Your Privacy Rights

8.1 General Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your information in a structured, machine-readable format

8.2 California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale or sharing of personal information
• Right to correct inaccurate personal information
• Right to limit use and disclosure of sensitive personal information
• Right to non-discrimination for exercising privacy rights

Do Not Sell or Share My Personal Information: We may share your information with attorney partners for referral purposes, which may constitute a "sale" or "share" under California law. You can opt-out by emailing us at privacy@truckaccident.org.

8.3 European Residents (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

8.4 Exercising Your Rights

To exercise any of these rights, contact us at:

• Email: privacy@truckaccident.org
• Subject Line: "Privacy Rights Request"

We will verify your identity before processing your request and respond within the timeframes required by applicable law (typically 30-45 days).

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy with a new "Last Updated" date. Material changes will be communicated via email or prominent website notice.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: